Dead on Arrival
My iPod died. :( I've only had it for about a year and a half, but it died nonetheless. I have no idea what happened. I was at the gym a couple weeks ago and it just stopped playing and the screen indicated that it had a disk error. I followed all of the steps for troubleshooting this type of error on the Apple website, but nothing changed.
I finally went to the Apple store today and they were unable to do anything either. The tech dude there only tried for about 30 seconds and then said there was nothing he could do. He was not very friendly either. Since my one year warranty expired, I was told that I could pay just over $100 to ship it to Apple. For that amount, they would either fix or replace my iPod nano and send it back to me with a new 90-day warranty. My other option is to get 10% off the price of a new iPod. That's crap. Are iPod's really this cheap and worthless that they break or did I do something wrong? I have no idea what caused it to break. My uneducated guess is that I should do a better job of protecting it from sweat when I use it at the gym, but who knows. I did have a cover for it.
Now I am trying to figure out what to do. Do any tech people have a suggestion (ahem, Mouse)? I am open to any option including buying a music player from another company if the quality will be better.
Right now, I am leaning towards just buying a new iPod nano since it's only about $75 more than sending my current one to get fixed, and who knows how long the one they send back will last. However, I am not thrilled about buying another Apple product right now since I don't know if the problem is my fault or their fault.
I finally went to the Apple store today and they were unable to do anything either. The tech dude there only tried for about 30 seconds and then said there was nothing he could do. He was not very friendly either. Since my one year warranty expired, I was told that I could pay just over $100 to ship it to Apple. For that amount, they would either fix or replace my iPod nano and send it back to me with a new 90-day warranty. My other option is to get 10% off the price of a new iPod. That's crap. Are iPod's really this cheap and worthless that they break or did I do something wrong? I have no idea what caused it to break. My uneducated guess is that I should do a better job of protecting it from sweat when I use it at the gym, but who knows. I did have a cover for it.
Now I am trying to figure out what to do. Do any tech people have a suggestion (ahem, Mouse)? I am open to any option including buying a music player from another company if the quality will be better.
Right now, I am leaning towards just buying a new iPod nano since it's only about $75 more than sending my current one to get fixed, and who knows how long the one they send back will last. However, I am not thrilled about buying another Apple product right now since I don't know if the problem is my fault or their fault.
posted by GaryGinew at 8:21 PM
1 Comments:
I gots nothing for you, Gary.
obviously, I'm a fan of the iPod, but it's understandable if you aren't happy with the quality/service that Apple supplied. I am surprised that they aren't doing more for you. I've known several people who have had iPods die and have had them swapped out for new ones for free. In fact, I've had a shuffle die on me three times (no doubt because I run in the rain with them) and they've swapped them out - no questions asked - each time.
yeah. i'm totally unhelpful. sorry.
Post a Comment
<< Home