Traveling Gets Old
I spent the past two days visiting one of our claims offices with a couple other finance geeks. The trip started with another brutally early flight on Wednesday (4AM alarm for me yesterday). I had to catch my self from nodding off in a couple of the afternoon meetings on Wednesday. I was so tired that I crashed at 9PM last night. Best night of sleep I have had on a work night in months.
I was supposed to get back at 11:30 tonight. However, my manager asked to cut our schedule thirty minutes short so that I could catch the 4PM flight back to Hartford. How nice of him (since I had no problems getting back late). I barely caught the 4PM flight! I would have been exhausted if I got back super late tonight and had to go into work early tomorrow.
The trip was actually quite interesting. I have tons of respect for the job that the people do in the claims office. I thought it was pretty simple to process and pay a life/accident claim, but these people do a lot of work on each claim and have to be ridiculously organized. I also learned how we process various claims from start to finish. I also got to sit in a couple staff meetings where a few people (including an in house doctor and lawyer) debated how to proceed on a couple particularly difficult claims. I'd love to discuss one of them specifically here since it was very interesting, but that would not be appropriate for this blog.
No plans to travel for work until later this month when I make the obligatory monthly trip to Philadelphia. I need some time to just chill out here anyway. All the travelling over the past three weeks has really worn me out.
Welcome to G#1, my newest reader. Don't ask why he gets to be referenced as #1. I think I am still bitter about that after all these years. I can't believe that I never told him about this site until now. Sorry G!
I was supposed to get back at 11:30 tonight. However, my manager asked to cut our schedule thirty minutes short so that I could catch the 4PM flight back to Hartford. How nice of him (since I had no problems getting back late). I barely caught the 4PM flight! I would have been exhausted if I got back super late tonight and had to go into work early tomorrow.
The trip was actually quite interesting. I have tons of respect for the job that the people do in the claims office. I thought it was pretty simple to process and pay a life/accident claim, but these people do a lot of work on each claim and have to be ridiculously organized. I also learned how we process various claims from start to finish. I also got to sit in a couple staff meetings where a few people (including an in house doctor and lawyer) debated how to proceed on a couple particularly difficult claims. I'd love to discuss one of them specifically here since it was very interesting, but that would not be appropriate for this blog.
No plans to travel for work until later this month when I make the obligatory monthly trip to Philadelphia. I need some time to just chill out here anyway. All the travelling over the past three weeks has really worn me out.
Welcome to G#1, my newest reader. Don't ask why he gets to be referenced as #1. I think I am still bitter about that after all these years. I can't believe that I never told him about this site until now. Sorry G!
posted by GaryGinew at 8:26 PM
1 Comments:
so, totally totally not interesting, but Etienne Wenger uses insurance claims processors as an example in his book Communities of Practice.
I honestly think I would kill myself if I had that job. I don't know how they do it.
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