Tuesday, December 02, 2008

I Need to Vent

Back for a special posting, mainly because I need to vent to no one in particular. Here's a long post about a long day.

Today was a fantastic day of work until ~5:10PM. I was finally given the green light to tell my business partners that I was rotating to a new position and moving to Philadelphia. I had to keep quiet for a long time since they don't yet have someone lined up to replace me. Of course I still told my friends, but that was it until today.

It was a little weird sending out my own informal organizational announcement. I mean, am I supposed to thank myself for all my hard work over the past two years? However, I received so many genuinely kind and thankful responses back from my business partners this afternoon. I was in such a great mood after hearing so many nice and unexpected comments. One of my more senior business contacts who is located in Philly even offered to take me out to lunch once I get settled in as a thank you for all the support I've provided over the past two years.

However, I received an e-mail shortly after 5 from the company that is moving my stuff to Philadelphia on Thursday. Our written agreement is that they will pick up my stuff on Thursday and deliver it on Friday. We specifically picked 12/4 as the move date because they would already have a shipment ready to send to Philadelphia at that time on the same truck. I had another estimate from another well regarded company for a same day move (c/o www.movingscam.com, a fantastic website if you ever need to make an interstate move). I chose Joyce Van Lines because they were close enough to come to my apartment to give me an estimate and were willing to also deliver my stuff the very next day (close enough to same-day for me).

The e-mail from Joyce Van lines, sent 36 hours before my move, was to inform me that their other shipment to Philadelphia that day fell through and that they wanted to deliver my stuff on Monday. That's flat out unacceptable. Their original estimate was for a 72-hour delivery window, but I agreed to a higher price for the faster delivery. I don't want to spend my first 4 days in Philadelphia without my stuff. I have to work the week of 12/8 and expected to have this upcoming weekend to unpack. What nerve does Joyce Van Lines have springing this change on me at the last minute?

I wrote them a cordial e-mail reiterating why I chose them as my mover and how important the fast turnaround was that we signed in our original agreement. Sadly, movers are not in breach of contract until they are 30 days passed any agreed upon delivery date. I plan to go back to the company that offered same-day service to see if they can still move me on Thursday or Friday at the price they quoted me a month ago.

Joyce Van Lines is going to reach back out to me tomorrow, so I'm optimistic that we can work out an acceptable compromise and that this is much ado about nothing. I'm open to a Saturday delivery and will accept Sunday morning if they lower my moving quote. However, it's been a stressful evening. Not something I expected from such a well-regarded moving company.

At least the day ended well. I won a silent auction for the United Way at work for the right to play a doubles match with the CFO of our largest business segment. The three of us that chipped in for the auction had our doubles match this evening after work and had a great time. The CFO was a surprisingly good tennis player, especially since she only picked up the sport about 5 years ago. My favorite comment was when she said 'no girly serves' before the start of the match, afraid that we would either go easy on her or perhaps hit weak second serves to avoid double faults. I think she was genuinely worried that the winners of the silent auction would be bad tennis players. All three of us who won the auction were better tennis players than the CFO, but she held her own and won one of the three doubles sets we played.

I played on a clay court for the first time ever! The experience was a little overrated given the 2+ decade buildup in my mind of how awesome it would be, but still a unique experience. She gave us a standing invitation to hit with and her husband anytime (apparently her husband is quite good).

Too bad I'm moving to Philadelphia in less than 36 hours.

Philly!!!

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